The Electronic HP Care
Pack Services (e-Care Pack) capability allows you to order, receive,
update, and activate a wide range of valuable HP Care Pack Services over
the Internet. Administered through the HP Services Network (CSN), it is
a fast and simple process that enables immediate registration and
service activation.
Increase equipment availability and productivity with high-quality
onsite and remote support for your HP hardware, as well as selected
multivendor equipment.
Choose Next Business Day Hardware Support when you need to: extend your
hardware warranty coverage for key systems and devices; obtain
easy-to-buy, easy-to-use onsite services; improve hardware performance
and uptime; increase the return on your HP and multivendor hardware
investments; enjoy consistent service coverage across geographically
dispersed sites.
Specification
Electronic HP Care Pack Next Business Day Hardware Support - extended service agreement - 5 years - on-site |
|
Type |
Extended service agreement |
Service Included |
Parts and labour |
Location |
On-site |
Full Contract Period |
5 years |
Response Time |
Next business day |
Covered Configurations |
CPU only |
Designed For |
HP 4000, 60XX, 6200, 63XX, 8200, Elite 8000, Elite 8100, Elite 8300; Business Desktop d260, d280, d290, dc5800, dc7608, dc7800, dc7900, dx2700, dx6128, dx7208, dx7380, dx7500; EliteDesk 800 G1; EliteOne 800 G1; Point of Sale System ap5000, rp5800; ProDesk 600 G1; RP3 Retail System; RP7 Retail System |
Extended Specification
General |
|
Covered Configurations |
CPU only |
Full Contract Period |
5 years |
Location |
On-site |
Response Time |
Next business day |
Service Included |
Parts and labour |
Compatibility Information |
|
Designed For |
HP 4000, 60XX, 6200, 63XX, 8200, Elite 8000, Elite 8100, Elite 8300; Business Desktop d260, d280, d290, dc5800, dc7608, dc7800, dc7900, dx2700, dx6128, dx7208, dx7380, dx7500; EliteDesk 800 G1; EliteOne 800 G1; Point of Sale System ap5000, rp5800; ProDesk 600 G1; RP3 Retail System; RP7 Retail System |
Details |
|
Service & Support |
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD ¦ Technical support - remote administration - 5 years |