HP Care Pack - 3 Years Pick-Up and Return Service, Extended Service Agreement - UQ990E
- Product Type: Service
- Product Type: Service
- Condition: N/A
Value-priced Pick-Up and
Return Service provides high-quality door-to-door hardware service. It
includes telephone support; pick-up of your failed HP branded hardware
unit; repair or replacement at a HP-designated repair center; and return
of the operational unit to you.
Choose Pick-Up and Return Service when you need to quickly access remote
problem diagnosis and technical support; improve uptime and productivity
with prompt repair services; obtain consistent, expert hardware support
backed by HP.
Specification
Electronic HP Care Pack Pick-Up and Return Service - extended service agreement - 3 years - pick-up and return |
|
Type |
Extended service agreement |
Service Included |
Parts and labour |
Location |
Pick-up and return |
Full Contract Period |
3 years |
Designed For |
Chromebook 11, 11 G2, 11 G3, 11 G4, 11 G5, 13 G1, 14, 14 G1, 14 G3, 14 G4; Chromebox; Stream Pro 11 |
Extended Specification
General |
|
Full Contract Period |
3 years |
Location |
Pick-up and return |
Service Included |
Parts and labour |
Compatibility Information |
|
Designed For |
HP 250 G1, 250 G2, 250 G3, 250 G4, 250 G5, 250 G6, 255 G2, 255 G3, 255 G5, 350 G1, 350 G2, 355 G2, 630, 635, 650, 655 ¦ HP Chromebook 11, 11 G3, 11 G4, 11 G5, 11 G6, 11 G7, 11A G6, 13 G1, 14, 14 G1, 14 G3, 14 G4, 14 G5, 14A G5 ¦ HP Chromebook x360 11 G1 ¦ HP Chromebox G2 ¦ HP ProBook 11 G1 ¦ HP Stream 11 Pro G2, Pro 11 G5 ¦ HP Stream Pro 11 G2, 11 G3, 11 G4, 11 G5, 14 G3 ¦ HP x360 310 G1 |
Details |
|
Service & Support |
Extended service agreement - parts and labour - 3 years - pick-up and return ¦ Technical support - 3 years |
| Features | |
|---|---|
| Number of years | 3 year(s) |
| HP segment | Business, Enterprise |
| Supplier features | |
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Pickup and return |
| Service method | Depot repair |
| Response time | Repaired within 3-7 business days |
| Place of service | Offsite |
| Logistics options | Courier pick up and return |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | Excludes external monitor |
| Technical details | |
| Number of years | 3 year(s) |
